Often, manufacturers will make their printers more user-friendly by updating the drivers. If you aren’t able to enter a custom paper size, you should check your printer manufacturer’s support site for a print driver newer than the one you installed when you purchased your printer. Try Downloading a New Driver to Unlock Features No Custom Size Option Available? Have You Updated Your Printer Driver? In this case, consult with your printer’s manufacturer.ģ. * In rare cases, you will not be able to enter a custom size – a limitation of the particular printer and driver. Often, the paper size you’re printing is not shown among the common paper sizes and unless custom paper dimensions* are entered, the printing will not be correct. Please be aware it is not enough to simply choose from one of the pre-defined paper sizes in the printer driver. How to Enter Custom Dimensions in the Driver This communication is done in your print driver which can be accessed just before you send the document to print. You must communicate otherwise for your non-standard size paper to print correctly. When printing custom sizes, the step of communicating the particular paper size to the printer is often overlooked, resulting in incorrect printing.īy default, your printer assumes 8 1/2 x 11 size paper is in its tray. If you’re not printing on 8 1/2 x 11 paper, you have to let your printer know.

Have You Entered Your Custom Paper Size in Your Print Driver?

In the Paper Size area, enter Width & Height dimensions in inchesĢ.

If your paper size is not shown, click Manage Custom Sizes.

Click dropdown to the right of Paper Size.

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